Services | Ready Set Go Market
Ready Set Go Market Services

WE DON'T JUST
GIVE YOU TOOLS.
WE BUILD SYSTEMS.

Ready Set Go Market combines NOVA™ technology with implementation, workflow design and business support. The services you receive depend on your NOVA plan and any additional managed-service scope you select.

Clear Service Boundaries

VOICE IS AN ELITE SERVICE

NOVA Voice™ setup and personalization belong to the NOVA Elite service layer.

  • Lite: core CRM and automation
  • Base: digital conversion and reputation tools
  • Elite: NOVA Voice™, personalized AI and higher-touch support

SERVICES BUILT AROUND
YOUR OPERATING LAYER

Implementation should match the system a client actually purchased. Ready Set Go Market separates core NOVA setup, Base conversion tools and Elite voice/personalization so the scope is clear before work begins.

Core Infrastructure

CRM configuration, pipeline structure, automated follow-up, SMS conversations and appointment workflows.

NOVA Lite +

Digital Conversion

Website webchat, reputation tools, funnel infrastructure, performance visibility and related Base features.

NOVA Base +

Voice + Managed AI

NOVA Voice™, personalized scripts, business knowledge, custom website and higher-touch strategic support.

NOVA Elite

FROM SETUP TO
ONGOING OPERATIONS

The following services describe how Ready Set Go Market supports the NOVA environment. Availability follows the client's selected plan and written scope.

01

NOVA™ PLATFORM SETUP

We configure the core operating environment around your business so contacts, pipeline stages, follow-up and appointment workflows have a defined structure.

  • CRM and pipeline configuration
  • Contact fields, tags and segmentation
  • AI SMS conversation setup
  • Automation playbook activation
  • Appointment workflow configuration
  • Team walkthrough and training
NOVA Lite +
02

NICHE AUTOMATION BUILDOUTS

We configure automation sequences around the client's lead sources, customer journey and selected NOVA plan.

  • Lead-source entry workflows
  • Email and SMS follow-up sequences
  • Appointment confirmation and reminders
  • Re-engagement workflows
  • Post-service review request flows
  • Workflow testing and refinement
NOVA Lite +
03

WEBCHAT & DIGITAL CONVERSION

Base clients add website conversation tools and supporting digital infrastructure designed to capture and manage online opportunities.

  • Website webchat configuration
  • Business knowledge and FAQ setup
  • Niche-specific template funnel
  • Reputation management activation
  • Performance dashboard access
  • Ad manager access
NOVA Base +
04

REPUTATION MANAGEMENT

We configure review-request and monitoring workflows to help businesses make reputation management part of the operating process.

  • Automated review-request workflows
  • Review monitoring
  • Internal notification workflows
  • Response-process support
  • Reputation activity visibility
NOVA Base +
05

NOVA VOICE™ CONFIGURATION

Elite clients receive the AI voice layer, configured around approved business information, customer questions and qualification needs.

  • NOVA Voice™ agent configuration
  • Inbound conversation design
  • Business knowledge setup
  • Qualification and information-capture logic
  • Appointment-support workflows
  • Voice testing and QA
NOVA Elite Only
06

ELITE PERSONALIZATION & SUPPORT

NOVA Elite adds a higher-touch service layer for businesses that want deeper personalization and ongoing strategic involvement.

  • Personalized AI scripts and business knowledge
  • Dedicated account manager
  • Custom 5-page professional website
  • Monthly 1-on-1 strategy calls
  • Quarterly business review
  • Priority support and proactive monitoring
NOVA Elite
07

MANAGED ADVERTISING

Managed advertising can be scoped separately when a client wants Ready Set Go Market to actively support campaign strategy, monitoring or optimization.

  • Campaign strategy and setup
  • Creative and offer coordination
  • Audience and targeting review
  • Lead-quality monitoring
  • Performance reporting
  • Budget recommendations
Separate Managed Service
08

STRATEGY & GROWTH SUPPORT

Strategy support focuses on the operating data, bottlenecks and next actions that matter to the client's current stage of business.

  • Pipeline and workflow review
  • Lead-response analysis
  • Customer journey recommendations
  • System refinement priorities
  • Growth-planning support
Plan / Scope Dependent
Exclusive to NOVA Elite

NOVA VOICE™
DESERVES ITS OWN LAYER.

Voice configuration is more than turning on an AI agent. Ready Set Go Market builds the approved business knowledge, conversation logic and workflow connections that determine how the voice experience behaves.

  • Designed around the client's business and customer journey
  • Configured for inbound conversational use
  • Can support qualification and information capture
  • Can support appointment workflows where configured
  • Tested before the client relies on it in production
Explore NOVA Elite ›

WHAT ELITE ADDS

NOVA Elite combines the Base digital layer with the voice and personalization services that require deeper setup.

  • NOVA Voice™ 24/7 AI voice concierge
  • Personalized AI scripts and knowledge
  • Custom professional website
  • Dedicated account manager
  • Monthly strategy sessions
  • Quarterly business review
  • Priority support
  • Proactive monitoring

HOW THE WORK
MOVES FORWARD

Implementation timing depends on the selected plan, required access, integrations, client responsiveness and customization. The process below describes the standard sequence without promising a fixed go-live time.

01

Discovery

We identify the business process, lead sources, communication gaps and selected service scope.

02

Build

We configure the NOVA features and services included in the client's plan.

03

Test

Workflows, conversations and agreed integrations are reviewed before launch.

04

Launch & Support

The system is launched and ongoing support follows the client's plan and active service scope.

SERVICES FOLLOW THE PLAN.

NOVA Voice™ is not a Lite or Base service. Lite covers core CRM and automation. Base adds the digital conversion layer. Elite adds NOVA Voice™, personalized AI, the custom website and higher-touch support. Managed services such as active advertising management should be treated according to the client's separate proposal or service agreement.

BUILD THE RIGHT
OPERATING SYSTEM.

Start with the NOVA layer that matches your current needs, then add the implementation and managed services that make sense for your business.

© 2026 Ready Set Go Market. Holistic AI Operations™.