The following services describe how Ready Set Go Market supports the NOVA environment. Availability follows the client's selected plan and written scope.
01
NOVA™ PLATFORM SETUP
We configure the core operating environment around your business so contacts, pipeline stages, follow-up and appointment workflows have a defined structure.
- CRM and pipeline configuration
- Contact fields, tags and segmentation
- AI SMS conversation setup
- Automation playbook activation
- Appointment workflow configuration
- Team walkthrough and training
NOVA Lite +
02
NICHE AUTOMATION BUILDOUTS
We configure automation sequences around the client's lead sources, customer journey and selected NOVA plan.
- Lead-source entry workflows
- Email and SMS follow-up sequences
- Appointment confirmation and reminders
- Re-engagement workflows
- Post-service review request flows
- Workflow testing and refinement
NOVA Lite +
03
WEBCHAT & DIGITAL CONVERSION
Base clients add website conversation tools and supporting digital infrastructure designed to capture and manage online opportunities.
- Website webchat configuration
- Business knowledge and FAQ setup
- Niche-specific template funnel
- Reputation management activation
- Performance dashboard access
- Ad manager access
NOVA Base +
04
REPUTATION MANAGEMENT
We configure review-request and monitoring workflows to help businesses make reputation management part of the operating process.
- Automated review-request workflows
- Review monitoring
- Internal notification workflows
- Response-process support
- Reputation activity visibility
NOVA Base +
05
NOVA VOICE™ CONFIGURATION
Elite clients receive the AI voice layer, configured around approved business information, customer questions and qualification needs.
- NOVA Voice™ agent configuration
- Inbound conversation design
- Business knowledge setup
- Qualification and information-capture logic
- Appointment-support workflows
- Voice testing and QA
NOVA Elite Only
06
ELITE PERSONALIZATION & SUPPORT
NOVA Elite adds a higher-touch service layer for businesses that want deeper personalization and ongoing strategic involvement.
- Personalized AI scripts and business knowledge
- Dedicated account manager
- Custom 5-page professional website
- Monthly 1-on-1 strategy calls
- Quarterly business review
- Priority support and proactive monitoring
NOVA Elite
07
MANAGED ADVERTISING
Managed advertising can be scoped separately when a client wants Ready Set Go Market to actively support campaign strategy, monitoring or optimization.
- Campaign strategy and setup
- Creative and offer coordination
- Audience and targeting review
- Lead-quality monitoring
- Performance reporting
- Budget recommendations
Separate Managed Service
08
STRATEGY & GROWTH SUPPORT
Strategy support focuses on the operating data, bottlenecks and next actions that matter to the client's current stage of business.
- Pipeline and workflow review
- Lead-response analysis
- Customer journey recommendations
- System refinement priorities
- Growth-planning support
Plan / Scope Dependent