NOVA FAQ | Ready Set Go Market
NOVA™ FAQ

YOUR QUESTIONS.
CLEAR
ANSWERS.

Everything you need to understand NOVA™, Holistic AI Operations™, current plan pricing, onboarding, webchat, automation and NOVA Voice™ before choosing the right operating layer for your business.

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Current NOVA Structure

VOICE = ELITE

  • NOVA Lite — $197/month
  • NOVA Base — $297/month
  • NOVA Elite — $497/month
  • NOVA Voice™ is exclusive to NOVA Elite
NOVA Lite $197/mo
NOVA Base $297/mo
NOVA Elite $497/mo

UNDERSTAND NOVA™ BEFORE YOU BUY

These answers reflect the current Ready Set Go Market NOVA structure. Features vary by plan, and NOVA Voice™ is reserved for NOVA Elite.

01

The Platform

NOVA™ is Ready Set Go Market's connected business operating environment for CRM, customer conversations, automated follow-up, appointments and revenue workflows. Ready Set Go Market refers to this broader approach as Holistic AI Operations™.

The exact tools available depend on whether you choose Lite, Base or Elite.

Holistic AI Operations™ is Ready Set Go Market's approach to connecting the parts of a customer and revenue process that often operate separately. The goal is to bring CRM activity, conversations, follow-up, appointments, web engagement and AI-supported workflows into a more connected operating system.

NOVA™ can support service-based businesses that need stronger lead response, follow-up, appointment workflows and customer communication. Ready Set Go Market also develops industry-specific workflows and use cases for businesses such as insurance agencies, home-service companies and other appointment- or lead-driven organizations.

That depends on your existing setup. The objective is to reduce unnecessary fragmentation and create a practical operating workflow. Ready Set Go Market can review your current tools during discovery and determine what should be kept, connected or replaced.

02

Plans & Pricing

NOVA Lite

$197/mo
+ $47 setup fee

Core CRM, AI SMS conversations, automated follow-up, appointment workflows and campaign tools.

NOVA Base

$297/mo
+ $97 setup fee

Everything in Lite plus website webchat, funnel infrastructure, reputation management, dashboard and additional digital conversion tools.

NOVA Elite

$497/mo
+ $247 setup fee

Everything in Base plus NOVA Voice™, personalized AI, custom website, dedicated support and higher-touch strategy.

NOVA Lite is the core operating layer. It includes the NOVA CRM, AI SMS conversation capability, automation playbooks, smart appointment workflows, automated lead follow-up, email/SMS campaign tools and group training.

NOVA Voice™ is not included with Lite.

NOVA Base includes the Lite infrastructure and adds website webchat, a niche-specific template funnel, ad manager access, reputation management, a performance dashboard and NOVA community access.

NOVA Voice™ is not included with Base.

NOVA Elite is the full Holistic AI Operations™ layer. It includes Base features plus NOVA Voice™ 24/7 AI voice concierge capability, inbound AI call handling, voice lead qualification and appointment support, personalized AI scripts and business knowledge, a dedicated account manager, a custom five-page professional website, monthly strategy calls, quarterly review, priority support and proactive monitoring.

Yes. A business can start with the operating layer that fits its current needs and discuss an upgrade as requirements change. Billing changes and timing should follow the terms of the customer's active agreement.

Ask Ready Set Go Market about any current annual-payment options or promotions. This FAQ does not publish an annual discount because offers and billing terms can change.

03

NOVA Voice™ & AI

NOVA Voice™ is included exclusively with NOVA Elite at $497/month. Lite and Base focus on CRM, messaging, automation and digital lead handling without the live AI voice layer.

NOVA Voice™ can be configured to handle inbound AI voice conversations, answer approved business questions, capture lead information, support qualification workflows and help move appropriate conversations toward an appointment.

The exact behavior depends on the business knowledge, instructions and workflows configured for the client.

NOVA Voice™ can provide additional call-handling capacity for situations such as after-hours inquiries, overflow or periods when staff cannot answer immediately. The appropriate role depends on how your business currently handles customers and where automation is useful.

Elite includes personalized AI scripts and business knowledge. The configuration can be built around approved information about your services, common customer questions, qualification needs and customer journey.

Yes. The AI SMS Conversation Engine is part of the core NOVA Lite feature set and carries into Base and Elite. The voice layer is what is reserved for Elite.

04

Webchat & Digital Conversion

Website webchat is included with NOVA Base and carries into NOVA Elite. NOVA Lite focuses on the core CRM and automation layer.

The website webchat widget gives visitors a conversational way to ask questions, provide information and move toward a next step. Conversations can feed into the broader NOVA contact and follow-up environment.

No. Website webchat handles digital conversations on a website. NOVA Voice™ is the AI voice capability reserved for NOVA Elite.

05

Onboarding & Support

Ready Set Go Market collects the information needed to configure the features included in your selected plan. The exact onboarding steps depend on your business, current systems and scope of implementation.

Implementation time depends on the plan, the client's responsiveness, required integrations and the amount of customization involved. Your onboarding process should provide the expected timeline for your specific build.

NOVA is designed to simplify day-to-day use for business owners and teams. Ready Set Go Market handles agreed implementation work and provides the training/support included with the selected plan.

Support varies by plan. Lite includes group training. Base adds NOVA community access. Elite adds higher-touch support including a dedicated account manager, strategy calls, quarterly review, priority support and proactive monitoring.

06

Billing, Usage & Results

This FAQ does not advertise unlimited communication usage. Applicable carrier, telephony, messaging, email, AI or usage-based costs should follow the customer's current agreement and Ready Set Go Market billing terms.

No specific lead volume, close rate, revenue increase or ROI is guaranteed. NOVA provides infrastructure designed to improve how a business captures, organizes and follows up with opportunities. Actual results depend on factors such as lead quality, traffic, offer, sales process, market conditions and consistent use.

There is no universal timeline. Some operational improvements, such as automated response or clearer pipeline visibility, can be apparent once configured. Business outcomes depend on the client's lead flow, processes, execution and market.

The standard NOVA platform is primarily operating infrastructure. Ready Set Go Market also offers separate lead-generation services and products. Visit the Leads page or speak with the team to determine what is currently available.

07

Other Ready Set Go Market Solutions

EasyAgentPro™ is a separate Ready Set Go Market solution for life insurance and final expense professionals. It focuses on sales-execution support such as underwriting guidance, objection handling, scripts and related agent tools. Visit the EasyAgentPro page for current features and pricing.

Ready Set Launch is a separate business-formation and startup-support offer. Visit the Ready Set Launch page for the current scope, pricing and availability.

PRICING & FEATURE ACCURACY

This page is structured around the current NOVA hierarchy: Lite $197/month, Base $297/month and Elite $497/month. NOVA Voice™ is an Elite feature. Where billing terms, usage charges or promotional offers may change, this FAQ directs visitors to current plan terms rather than publishing a potentially outdated promise.

STILL HAVE QUESTIONS?

Talk with Ready Set Go Market about your current operation, where leads are getting stuck and which NOVA layer fits your business.

© 2026 Ready Set Go Market. Holistic AI Operations™.