NOVA is the AI Revenue Operating System from Ready Set Go Market, connecting customer conversations, CRM activity, automated follow-up, appointments, reputation tools and opportunity tracking inside one operating environment.
NOVA gives businesses a place to begin and room to expand. Lite establishes the CRM and automation foundation. Base adds digital-conversion and visibility tools. Elite adds NOVA Voice™ and higher-touch implementation support.
CRM, automated communication and essential lead-management workflows.
Everything in Lite plus website conversion, reputation and visibility tools.
The full NOVA environment with NOVA Voice™ and premium implementation support.
Compare the primary capabilities across NOVA Lite, Base and Elite.
| Capability | NOVA Lite | NOVA Base | NOVA Elite |
|---|---|---|---|
| NOVA CRM | ✓ | ✓ | ✓ |
| AI SMS Conversation Engine | ✓ | ✓ | ✓ |
| Automated Lead Follow-Up | ✓ | ✓ | ✓ |
| Smart Appointment Booking | ✓ | ✓ | ✓ |
| Email & SMS Campaign Tools | ✓ | ✓ | ✓ |
| Website Webchat Widget | — | ✓ | ✓ |
| Reputation Management | — | ✓ | ✓ |
| Performance Dashboard | — | ✓ | ✓ |
| Ad Manager Access | — | ✓ | ✓ |
| NOVA Voice™ | — | — | ✓ |
| Inbound AI Call Handling | — | — | ✓ |
| Dedicated Account Manager | — | — | ✓ |
| Custom 5-Page Website | — | — | ✓ |
| Monthly Strategy Calls | — | — | ✓ |
NOVA's core layer focuses on the work service businesses repeat every day: organizing contacts, responding to inquiries, scheduling appointments and keeping opportunities moving.
Respond to configured lead sources through automated two-way SMS conversations.
Build defined follow-up paths so calls, texts and emails stay moving.
Connect customer conversations to calendars, confirmations and reminder workflows.
Keep contacts, conversations and opportunities organized in one operating environment.
NOVA Base expands the operating environment with tools designed to capture and manage opportunities coming through your website and digital presence.
Give visitors a conversational path for questions, information capture and next steps.
Create review-request workflows and centralize reputation activity.
Bring campaign activity closer to the customer journey and follow-up process.
Monitor operational signals that show how leads are moving through your system.
RSG Chat turns your website into an always-available customer engagement channel that can answer common questions, capture lead information, support qualification, help with appointment booking and trigger follow-up.
NOVA Voice™ is a conversational AI concierge configured around the way your business actually operates.
Give customers and prospects a place to call when your team cannot immediately answer. NOVA Voice can respond using your business information, answer common questions, capture prospect details, support qualification, assist with appointment booking and guide callers toward the appropriate next step.
Ask NOVA a question just like a prospective customer would.
Compare NOVA Lite, Base and Elite to find the operating layer that matches your business today. Businesses focused specifically on website engagement can begin with RSG Chat.