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Answer while you're occupied
Visitors can get help when your team is serving customers, on a job, after hours, or unavailable to answer immediately.
RSG WebChat™ · Your 24/7 Digital Concierge
RSG WebChat™ gives your website a trained digital concierge that welcomes visitors, answers real questions, captures opportunities, and helps people take the next step — even when your team is busy.
The Website Gap
A website can explain your business and still leave a visitor searching for the one answer they need before taking action. WebChat creates an interactive path from curiosity to conversation.
Visitors can get help when your team is serving customers, on a job, after hours, or unavailable to answer immediately.
Your concierge can gather useful contact information naturally during the conversation and guide qualified visitors forward.
We train the concierge around your business information, customer experience, approved answers, and escalation rules.
Holistic AI Operations™
WebChat is configured as part of the customer journey. The goal is to help visitors move from a question toward the appropriate action for your business.
Your concierge remains accessible evenings, weekends, and during the hours when your team cannot respond immediately.
We use your website, services, FAQs, business documents, policies, and onboarding information to build the experience.
Contact details and useful customer information can be collected naturally while the visitor is already engaged.
Sensitive or complex situations can be routed toward the appropriate person rather than forcing an unsupported answer.
Ready Set Go handles configuration and provides the website installation needed to put your concierge into service.
Pro adds calendar integration, pipeline connectivity, SMS follow-up, and enhanced handoff workflows.
Built Around Your Niche
A restaurant customer has different questions from an insurance prospect or an HVAC customer. Your WebChat is configured around the conversations that matter to your business.
Implementation
You provide the business knowledge. Ready Set Go handles the technical build, training, testing, and installation.
Select Starter or Pro based on the level of automation your business needs.
After checkout, tell us about your business and upload the information your concierge should know.
We configure your concierge, establish its behavior, and test customer conversations.
We install WebChat on your website and your digital concierge starts serving visitors.
Simple Monthly Plans
Both plans include a concierge customized around your business and professional installation. Pro adds deeper automation.
A custom-trained concierge for businesses that want better website conversations and lead capture.
Built for businesses that want WebChat connected to the rest of their customer follow-up system.
No setup fee. Month-to-month service. Implementation begins after your onboarding information is received.
Ready Set Go Market
Add a trained WebChat concierge and create a more responsive customer experience without adding another person to the schedule.
Choose Your WebChat Plan