ABOUT THIS PRIVACY POLICY
1.1 Who We Are
Purple Nana LLC DBA Ready Set Go Market ("Ready Set Go Market," "Company," "we," "us," or "our") provides business technology, automation, marketing, communications, customer relationship management, artificial intelligence, business support, lead-generation, consulting, and related services.
Our primary website is readysetgomarket.com.
1.2 Scope
This Privacy Policy applies to personal information collected directly by Ready Set Go Market through our websites, forms, appointment systems, customer communications, account onboarding, purchases, support interactions, and other services that reference this Privacy Policy.
Separate privacy terms may apply when one of our customers independently collects information from its own customers or contacts through a Nova™ account. In those circumstances, the Ready Set Go Market customer may act as the business responsible for determining how that information is used.
INFORMATION WE COLLECT
2.1 Information You Provide
We may collect personal and business information that you voluntarily provide to us, including:
- › Name
- › Email address
- › Mobile or other telephone number
- › Business name
- › Business contact information
- › Information submitted through contact, registration, booking, onboarding, survey, or consultation forms
- › Customer service and support communications
- › Account and subscription information
- › Information necessary to provide business formation or other customized services
2.2 Payment Information
Payments may be processed by third-party payment providers. Ready Set Go Market may receive transaction information such as payment status, amount, date, subscription status, billing contact details, and a limited payment-method identifier.
Full payment-card information may be collected and processed directly by our payment processor rather than stored directly by Ready Set Go Market.
2.3 Website and Technical Information
When you visit our website or interact with our online services, we may automatically receive technical information such as:
- › IP address
- › Browser and device type
- › Operating system
- › Referring pages
- › Pages viewed and interactions with our website
- › Approximate location derived from IP address
- › Cookie, analytics, and similar technology information
2.4 Communications Information
We may maintain records of communications between you and Ready Set Go Market, including email correspondence, text-message interactions, telephone communications, form submissions, appointments, support requests, and other service communications where permitted by law.
2.5 SMS Consent Records
When you provide consent to receive text messages from Ready Set Go Market, we may maintain information associated with that consent, including your mobile number, consent status, date and time of consent, source of consent, form or page used to provide consent, and opt-out status.
HOW WE USE INFORMATION
Ready Set Go Market may use information collected under this Privacy Policy to:
- › Respond to inquiries and requests
- › Provide requested products and services
- › Schedule, confirm, and manage appointments
- › Create and administer customer accounts
- › Provide onboarding, technical support, customer service, coaching, consulting, or other requested assistance
- › Process purchases, payments, subscriptions, cancellations, and account administration
- › Send service-related communications
- › Send marketing communications when appropriate consent has been provided
- › Maintain records of consent and communication preferences
- › Improve our website, technology, customer experience, products, and services
- › Protect our systems and prevent fraud, abuse, or security incidents
- › Comply with applicable legal and regulatory requirements
MOBILE INFORMATION & SMS PRIVACY
Ready Set Go Market does not sell, rent, or share mobile telephone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
Text messaging originator opt-in data and consent information will not be shared with third parties or affiliates for marketing or promotional purposes.
Information may be provided to telecommunications providers, aggregators, platform providers, and other service providers solely as reasonably necessary to facilitate Ready Set Go Market's messaging program and related operational services.
5.1 SMS Consent
Ready Set Go Market may collect consent to send SMS or MMS communications through website forms or another disclosed opt-in method.
Providing a mobile telephone number alone does not constitute consent to receive Ready Set Go Market marketing text messages.
When web-form consent is used, the applicable SMS consent choice is presented affirmatively and is not preselected.
5.2 SMS Message Types
Depending upon the consent provided, Ready Set Go Market text messages may include inquiry follow-up, appointment confirmations and reminders, customer service communications, onboarding information, account or service notifications, and marketing or promotional communications.
5.3 Message Frequency
Message frequency varies depending on your interaction with Ready Set Go Market and the messaging program for which you provided consent.
5.4 Message and Data Rates
Message and data rates may apply according to your mobile carrier and wireless plan.
5.5 Opting Out
You may opt out of the applicable Ready Set Go Market SMS program by replying STOP to a Ready Set Go Market text message.
You may receive a final confirmation message indicating that your request has been processed.
5.6 SMS Help
Reply HELP to a Ready Set Go Market text message for assistance. You may also contact us at [email protected] or 904-578-9355.
5.7 Consent Is Not a Condition of Purchase
Consent to receive marketing SMS or MMS communications from Ready Set Go Market is not a condition of purchasing any product or service.
5.8 SMS Terms
Additional information regarding Ready Set Go Market's messaging program, including program terms, STOP and HELP instructions, is available in our Terms & Conditions.
View Terms & ConditionsCOOKIES & ANALYTICS
6.1 Cookies and Similar Technologies
Ready Set Go Market and service providers may use cookies, pixels, analytics tools, and similar technologies to operate our website, remember preferences, understand website usage, improve performance, measure marketing effectiveness, and protect our systems.
6.2 Browser Controls
Most browsers provide controls that allow users to limit or delete cookies. Disabling certain cookies may affect website functionality or user experience.
DATA RETENTION & SECURITY
7.1 Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business and consent records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
Retention periods may vary according to the type of information and the reason it was collected.
7.2 Security
Ready Set Go Market uses reasonable administrative, organizational, and technical measures designed to protect personal information from unauthorized access, loss, alteration, misuse, or disclosure.
No internet transmission, cloud platform, telecommunications system, or electronic storage method can be guaranteed to be completely secure.
YOUR PRIVACY CHOICES
8.1 Communication Preferences
You may use the unsubscribe mechanism provided in marketing emails to discontinue eligible marketing email communications.
You may use the SMS opt-out procedures described above to discontinue eligible text-message communications.
8.2 Access, Correction, and Deletion
Depending upon applicable law and the nature of our relationship with you, you may have rights to request access to, correction of, or deletion of certain personal information.
Requests may be submitted using the contact information at the bottom of this page. We may need to verify your identity before fulfilling certain requests.
8.3 State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state law. Rights and exceptions vary by jurisdiction. Ready Set Go Market will evaluate verified requests according to the law applicable to the request.
CHILDREN'S PRIVACY
Ready Set Go Market's business services are intended for adults and businesses. Our services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through services covered by this Privacy Policy.
If we learn that personal information from a child under 13 was collected in circumstances requiring parental consent, we will take reasonable steps to address the information as required by applicable law.
THIRD-PARTY WEBSITES & SERVICES
Our website or services may contain links to external websites, platforms, applications, or services that Ready Set Go Market does not operate.
The privacy practices of those third parties are governed by their own policies. We encourage users to review the privacy practices of any external service they use.
CHANGES TO THIS PRIVACY POLICY
Ready Set Go Market may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable requirements.
The current version will be identified by the "Last Updated" date at the top of this page.
TERMS & CONDITIONS
Our Terms & Conditions provide additional information regarding use of Ready Set Go Market websites, services, products, subscriptions, and communications programs.
View Terms & Conditions